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Quill Energy · Customer Ops OS

Customers / C-0174

Quill Energy

Free planRetail

Conversations: 8
Unresolved: 1
Avg. resolution: 1h 34m
Negative: 50%
Escalations: 1
Support time: 10h 58m

01Unresolved · 1

MFA code always invalid · Bug
NegativePendingSep 16

02Recent conversations

MFA code always invalid · Bug
NegativePendingSep 16
API token returns 401 invalid token · Bug
NeutralClosedSep 8
API token returns 401 invalid token · Bug
NegativeSolvedAug 1
Need a copy of our invoice · Question
NeutralClosed

03Feature requests · 0

No feature requests.

Monthly volume and negative share

2026-051 · 100%
2026-062 · 0%
2026-072 · 50%
2026-081 · 100%
2026-092 · 50%

Red: conversations classified as negative.

Repeated problems

Column mapping question2× · Jun 15

Jul 22

Didn't get the reset password email · Bug

NegativeSolvedJul 2

Column mapping question · Question

NeutralSolvedJun 15

Column mapping question · Question

NeutralClosedJun 1

Users bounced back to login page after SSO · General feedback

NegativeClosedMay 22

API token returns 401 invalid token2× · Sep 8

Escalations · 1

Aug 1

Customer since Oct 22, 2024.