OpsOSCustomer intelligence

Overview Tickets Issues Customers

Intelligence

Knowledge Feedback Actions37 Reports

System

Synthetic demo data
AI provider mock

Data & settings

Esc

Commands

Customers / C-0151

Vantage Capital

Starter planLogistics· $150/month (provided customer metadata)

Conversations: 12
Unresolved: 1
Avg. resolution: 1h 26m
Negative: 33%
Escalations: 4
Support time: 15h 42m

01Unresolved · 1

How to export all our data? · Question
NeutralOpenJun 28

02Recent conversations

Need a copy of our invoice · Usability
NeutralSolvedSep 10
Didn't get the reset password email · Bug
NegativeSolvedSep 3
Onboarding help · Question
NeutralSolvedAug 31
Email notifications delayed by hours · Bug
NegativeSolvedAug 25
Seat limit reached · Question
NeutralClosedAug 24
Slack notifications stopped · Bug
NegativeSolvedAug 7
How to export all our data? · Question
NeutralClosedJul 22
Invite email missing · General feedback
NeutralClosedJul 10
Custom roles · Question
NeutralClosedJun 30
How to export all our data? · Question
NeutralOpenJun 28
MFA code always invalid · Bug
NegativeSolvedJun 19
Offline mode for mobile · Feature request
NeutralClosedMay 24

03Feature requests · 1

Offline mode for mobile · Feature request
NeutralClosedMay 24

Monthly volume and negative share

2026-051 · 0%
2026-063 · 33%
2026-072 · 0%
2026-084 · 50%
2026-092 · 50%

Red: conversations classified as negative.

Repeated problems

How to export all our data?2× · Jul 22

Escalations · 4

Sep 3
Aug 25
Aug 7
Jun 19

Customer since Apr 15, 2025.