Customers / C-0147

Juniper Travel

Starter planRetail· $210/month (provided customer metadata)

Conversations: 22
Unresolved: 3
Avg. resolution: 2h 13m
Negative: 32%
Escalations: 4
Support time: 42h 08m

01Unresolved · 3

CSV import fails with 'Unsupported file encoding' · Bug
NeutralPendingSep 15
Slack notifications stopped · Bug
NegativePendingSep 14
Custom report builder · Feature request
PositiveOpenSep 11

02Recent conversations

App crash after phone update · Bug
NegativeSolvedSep 17
CSV import fails with 'Unsupported file encoding' · Bug
NeutralPendingSep 15
Slack notifications stopped · Bug
NegativePendingSep 14
Custom report builder · Feature request
PositiveOpenSep 11
Want to cancel and get a refund · General feedback
NegativeClosedSep 9
Didn't get the reset password email · Bug
NegativeClosedSep 8
SCIM provisioning · Integration request
NeutralSolvedSep 7
Invite email missing · General feedback
NegativeClosedAug 31
What are the API rate limits? · General feedback
NeutralClosedAug 25
Scheduled report missing · Bug
NeutralClosedAug 12
Duplicate charge on credit card · Bug
NegativeClosedAug 6
API token returns 401 invalid token · Bug
NegativeSolvedAug 3
Column mapping question · Question
NeutralSolvedJul 30
How do we verify webhook signatures? · Bug
NeutralSolvedJul 27
Column mapping question · Question
NeutralClosedJul 22

03Feature requests · 5

Custom report builder · Feature request
PositiveOpenSep 11
SCIM provisioning · Integration request
NeutralSolvedSep 7
Multi-currency invoices · Feature request
PositiveClosedJul 7
Timeline view · Feature request
NeutralSolvedJul 2
Custom report builder · Feature request
NeutralClosedJun 18