Customers / C-0142

Zephyr Learning

Enterprise planManufacturing· $5,080/month (provided customer metadata)

Escalate account: Zephyr Learning · Suggested

Conversations: 203
Unresolved: 19
Avg. resolution: 2h 29m
Negative: 37%
Escalations: 29
Support time: 458h 21m

01Unresolved · 19

Users bounced back to login page after SSO · Bug
NegativeOpenSep 17
Didn't get the reset password email · General feedback
NeutralPendingSep 17
Salesforce integration failing · Bug
NegativeOpenSep 17
Bulk edit records · Feature request
PositiveOpenSep 17
Users bounced back to login page after SSO · Bug
NegativePendingSep 17
App crash after phone update · Bug
NeutralPendingSep 17
App crash after phone update · Bug
NegativeOpenSep 16
Mobile app not syncing offline changes · Bug
NeutralOpenSep 15
Users bounced back to login page after SSO · Bug
NegativeOpenSep 15
App crash after phone update · Bug
NegativePendingSep 15
Notifications arriving late · General feedback
NeutralOpenSep 14
How to export all our data? · Question
NeutralOpenSep 11
Users bounced back to login page after SSO · Bug
NegativePendingSep 10
MFA code always invalid · Bug
NegativeOpenJul 25
Zapier integration question · General feedback
NeutralOpenJul 21
Duplicate charge on credit card · Bug
NegativeOpenJul 9
Mobile app not syncing offline changes · General feedback
NeutralOpenJul 7
Report totals don't match export · Bug
NegativePendingJul 3
What are the API rate limits? · General feedback
NeutralPendingMay 29

02Recent conversations

Users bounced back to login page after SSO · Bug
NegativeOpenSep 17
Didn't get the reset password email · General feedback
NeutralPendingSep 17
Salesforce integration failing · Bug
NegativeOpenSep 17
How do we verify webhook signatures? · Usability
NeutralSolvedSep 17
Bulk edit records · Feature request
PositiveOpenSep 17
Users bounced back to login page after SSO · Bug
NegativePendingSep 17
App crash after phone update · Bug
NeutralPendingSep 17
App crash after phone update · Bug
NegativeOpenSep 16
Search doesn't find recently created records · Bug
NeutralSolvedSep 16
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 16
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 16
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 16
What are the API rate limits? · Bug
NeutralSolvedSep 15
Mobile app not syncing offline changes · Bug
NeutralOpenSep 15
Users bounced back to login page after SSO · Bug
NegativeOpenSep 15

03Feature requests · 25

Bulk edit records · Feature request
PositiveOpenSep 17
Audit log export · Feature request
NeutralSolvedSep 15
Custom roles · Feature request
NeutralSolvedSep 10
Jira integration · Integration request
PositiveClosedSep 8
Custom report builder · Feature request
PositiveClosedSep 5
Jira integration · Integration request
PositiveSolvedAug 31
Custom report builder · Feature request
PositiveSolvedAug 21
Timeline view · Feature request
NeutralSolvedAug 18
SCIM provisioning · Integration request
NeutralClosedAug 11
Bulk edit records · Feature request
NeutralSolvedAug 10
Bulk edit records · Feature request
PositiveSolvedAug 9
HubSpot integration · Integration request
PositiveSolvedAug 7
Jira integration · Integration request
NeutralSolvedAug 7
Custom roles · Feature request
NeutralClosedJul 23
HubSpot integration · Integration request
NeutralSolvedJul 22
SCIM provisioning · Integration request
NeutralSolvedJul 21
Multi-currency invoices · Feature request
PositiveClosedJul 12
Dark mode request · Feature request
NeutralSolvedJul 8
Custom report builder · Feature request
NeutralClosedJun 25
Audit log export · Feature request
NeutralSolvedJun 18
Jira integration · Integration request
NeutralClosedJun 17
Jira integration · Integration request
NeutralClosedJun 11
Custom report builder · Feature request
NeutralClosedMay 28
Custom report builder · Feature request
NeutralClosedMay 27
Audit log export · Feature request
PositiveClosedMay 26