Customers / C-0134

Cedar Media

Pro planManufacturing· $1,670/month (provided customer metadata)

Conversations: 32
Unresolved: 4
Avg. resolution: 2h 01m
Negative: 38%
Escalations: 3
Support time: 56h 21m

01Unresolved · 4

App crash after phone update · Bug
NegativeOpenSep 15
Users bounced back to login page after SSO · Bug
NegativeOpenSep 11
Report totals don't match export · General feedback
NegativeOpenSep 10
Need a copy of our invoice · Question
NeutralOpenJul 14

02Recent conversations

App crash after phone update · Bug
NegativeOpenSep 15
CSV import fails with 'Unsupported file encoding' · Bug
NegativeSolvedSep 14
Users bounced back to login page after SSO · Bug
NegativeClosedSep 14
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 12
Users bounced back to login page after SSO · Bug
NegativeOpenSep 11
Report totals don't match export · General feedback
NegativeOpenSep 10
SCIM provisioning · Integration request
PositiveSolvedSep 10
Salesforce integration failing · Bug
NeutralClosedAug 27
Scheduled report missing · Bug
NegativeClosedAug 26
Column mapping question · Question
NeutralSolvedAug 19
Confused about the new seat-based pricing · Pricing
NeutralClosedAug 7
Onboarding help · Question
NeutralClosedAug 5
MFA code always invalid · Bug
NegativeClosedJul 29
Bulk edit records · Feature request
PositiveClosedJul 27
Bulk edit records · Feature request
PositiveSolvedJul 24

03Feature requests · 5

SCIM provisioning · Integration request
PositiveSolvedSep 10
Bulk edit records · Feature request
PositiveClosedJul 27
Bulk edit records · Feature request
PositiveSolvedJul 24
Custom roles · Feature request
PositiveClosedJul 19
Custom report builder · Feature request
NeutralClosedJun 29