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Customers / C-0132

Quartz Retail

Starter planFinance· $80/month (provided customer metadata)

Conversations: 5
Unresolved: 0
Avg. resolution: 1h 49m
Negative: 0%
Escalations: 0
Support time: 9h 07m

01Unresolved · 0

Nothing unresolved.

02Recent conversations

Need a copy of our invoice · Question
NeutralSolvedAug 21
Duplicate charge on credit card · Bug
NeutralClosedJul 28
Duplicate charge on credit card · Bug
NeutralClosedJul 23
MFA code always invalid · Bug
NeutralClosedJun 23
Need a copy of our invoice · Usability
NeutralSolvedMay 22

03Feature requests · 0

No feature requests.

Monthly volume and negative share

2026-051 · 0%
2026-061 · 0%
2026-072 · 0%
2026-081 · 0%

Red: conversations classified as negative.

Repeated problems

Duplicate charge on credit card2× · Jul 28
Need a copy of our invoice2× · Aug 21

Escalations · 0

No escalation requests.

Customer since Apr 1, 2024.