Customers / C-0125

Juniper Robotics

Enterprise planFinance· $7,880/month (provided customer metadata)

Conversations: 30
Unresolved: 2
Avg. resolution: 3h 06m
Negative: 33%
Escalations: 5
Support time: 86h 51m

01Unresolved · 2

Users bounced back to login page after SSO · Bug
NeutralOpenSep 16
Email notifications delayed by hours · Bug
NegativeOpenMay 25

02Recent conversations

Users bounced back to login page after SSO · Bug
NeutralSolvedSep 17
CSV import fails with 'Unsupported file encoding' · Bug
NegativeSolvedSep 17
CSV import fails with 'Unsupported file encoding' · Bug
NegativeSolvedSep 17
Users bounced back to login page after SSO · Bug
NeutralOpenSep 16
Users bounced back to login page after SSO · Bug
NegativeClosedSep 10
Users bounced back to login page after SSO · Bug
NegativeClosedSep 10
Need a copy of our invoice · Usability
NeutralSolvedSep 7
Didn't get the reset password email · Bug
NeutralClosedSep 3
Scheduled report missing · Bug
NegativeClosedAug 28
MFA code always invalid · Bug
NeutralSolvedAug 27
Slack notifications stopped · Bug
NeutralClosedAug 27
Didn't get the reset password email · Bug
NegativeSolvedAug 26
How do we verify webhook signatures? · Usability
NeutralSolvedAug 25
Audit log export · Feature request
PositiveClosedAug 14
Custom roles · General feedback
NeutralClosedAug 11

03Feature requests · 2

Audit log export · Feature request
PositiveClosedAug 14
HubSpot integration · Integration request
NeutralClosedAug 1