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Customers / C-0124

Willow Foods

Free planMedia

Conversations: 6
Unresolved: 1
Avg. resolution: 1h 57m
Negative: 67%
Escalations: 2
Support time: 9h 46m

01Unresolved · 1

Didn't get the reset password email · Bug
NeutralOpenSep 17

02Recent conversations

Didn't get the reset password email · Bug
NeutralOpenSep 17
API token returns 401 invalid token · Bug
NegativeSolvedJul 23
Want to cancel and get a refund · General feedback
NegativeSolvedJul 21
Jira integration · Integration request
NeutralClosedJun 27
Invite email missing · General feedback
NegativeClosedJun 11
Report totals don't match export · Bug
NegativeSolvedMay 28

03Feature requests · 1

Jira integration · Integration request
NeutralClosedJun 27

Monthly volume and negative share

2026-051 · 100%
2026-062 · 50%
2026-072 · 100%
2026-091 · 0%

Red: conversations classified as negative.

Repeated problems

No repeated problems.

Escalations · 2

Jul 23
Jul 21

Customer since Jan 30, 2026.