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Customers / C-0098

Harbor Analytics

Free planMedia

Conversations: 6
Unresolved: 1
Avg. resolution: 53m
Negative: 33%
Escalations: 0
Support time: 4h 25m

01Unresolved · 1

Column mapping question · Question
NeutralOpenSep 15

02Recent conversations

Column mapping question · Question
NeutralOpenSep 15
Column mapping question · Question
NeutralClosedAug 14
How do we verify webhook signatures? · Bug
NegativeClosedAug 13
Onboarding help · Question
NeutralClosedAug 5
Didn't get the reset password email · Bug
NegativeClosedJul 24
API cursor pagination question · Bug
NeutralClosedJun 9

03Feature requests · 0

No feature requests.

Monthly volume and negative share

2026-061 · 0%
2026-071 · 100%
2026-083 · 33%
2026-091 · 0%

Red: conversations classified as negative.

Repeated problems

Column mapping question2× · Sep 15

Escalations · 0

No escalation requests.

Customer since Mar 11, 2026.