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Quartz Capital · Customer Ops OS

Customers / C-0082

Quartz Capital

Starter planRetail· $70/month (provided customer metadata)

Conversations: 7
Unresolved: 0
Avg. resolution: 1h 47m
Negative: 29%
Escalations: 2
Support time: 12h 32m

01Unresolved · 0

Nothing unresolved.

02Recent conversations

Seat limit reached · Question
NeutralClosedSep 2
Scheduled report missing · Bug
NegativeSolvedAug 21
Getting started questions · Documentation
NeutralSolvedAug 18
Unclustered · General feedback
NeutralClosedAug 8

03Feature requests · 1

Custom roles · Feature request
PositiveSolvedAug 3

Monthly volume and negative share

2026-062 · 50%
2026-084 · 25%
2026-091 · 0%

Red: conversations classified as negative.

Repeated problems

No repeated problems.

Escalations · 2

Aug 21
Jun 15

Customer since Aug 27, 2025.

Custom roles · Feature request

PositiveSolvedAug 3

Salesforce integration failing · Bug

NeutralSolvedJun 30

Didn't get the reset password email · Bug

NegativeClosedJun 15