Customers / C-0052

Fable Logistics

Starter planHealthcare· $140/month (provided customer metadata)

Conversations: 16
Unresolved: 2
Avg. resolution: 2h 33m
Negative: 44%
Escalations: 2
Support time: 35h 44m

01Unresolved · 2

Report totals don't match export · Question
NeutralOpenSep 17
API cursor pagination question · Bug
NegativeOpenSep 14

02Recent conversations

Report totals don't match export · Question
NeutralOpenSep 17
API cursor pagination question · Bug
NegativeOpenSep 14
Slack notifications stopped · Bug
NeutralSolvedSep 14
Dashboard takes 30+ seconds to load · Performance
NeutralSolvedSep 7
Audit log export · Feature request
NeutralClosedAug 20
Didn't get the reset password email · General feedback
NeutralClosedAug 12
Column mapping question · Question
NegativeSolvedAug 10
MFA code always invalid · Bug
NegativeSolvedAug 4
Didn't get the reset password email · Bug
NegativeClosedJul 23
Duplicate charge on credit card · Bug
NegativeSolvedJul 20
Scheduled report missing · Bug
NegativeSolvedJul 8
Dashboard takes 30+ seconds to load · Performance
NeutralSolvedJun 26
Seat limit reached · Question
NeutralClosedJun 25
API token returns 401 invalid token · Bug
NegativeSolvedJun 24
MFA code always invalid · Bug
NeutralSolvedJun 15

03Feature requests · 1

Audit log export · Feature request
NeutralClosedAug 20