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Beacon Foods · Customer Ops OS

Customers / C-0049

Beacon Foods

Starter planSaaS· $180/month (provided customer metadata)

Conversations: 3
Unresolved: 1
Avg. resolution: 47m
Negative: 33%
Escalations: 1
Support time: 1h 34m

01Unresolved · 1

Pages loading slowly · Performance
NegativeOpenMay 26

02Recent conversations

Jira integration · Integration request
PositiveSolvedSep 7
Search not working for some words · Bug
NeutralClosedJul 16
Pages loading slowly · Performance
NegativeOpenMay 26

03Feature requests · 1

Jira integration · Integration request
PositiveSolvedSep 7

Monthly volume and negative share

2026-051 · 100%
2026-071 · 0%
2026-091 · 0%

Red: conversations classified as negative.

Repeated problems

No repeated problems.

Escalations · 1

May 26

Customer since Nov 20, 2025.