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Summit Health · Customer Ops OS

Customers / C-0045

Summit Health

Free planHealthcare

Conversations: 7
Unresolved: 0
Avg. resolution: 1h 37m
Negative: 43%
Escalations: 0
Support time: 11h 18m

01Unresolved · 0

Nothing unresolved.

02Recent conversations

Need a copy of our invoice · Usability
NeutralSolvedSep 14
Zapier integration question · General feedback
NegativeClosedSep 4
Invite email missing · Bug
NeutralClosedSep 2
Report totals don't match export · Bug
NegativeClosedAug 6
HubSpot integration · Integration request

03Feature requests · 1

HubSpot integration · Integration request
PositiveClosedAug 3

Monthly volume and negative share

2026-062 · 50%
2026-082 · 50%
2026-093 · 33%

Red: conversations classified as negative.

Repeated problems

No repeated problems.

Escalations · 0

No escalation requests.

Customer since Dec 22, 2024.

Positive

Closed

Aug 3

Onboarding help · Question

NeutralClosedJun 26

How do we verify webhook signatures? · Bug

NegativeSolvedJun 8