Customers / C-0042

Willow Media

Pro planMedia· $490/month (provided customer metadata)

Conversations: 22
Unresolved: 1
Avg. resolution: 2h 01m
Negative: 36%
Escalations: 2
Support time: 42h 30m

01Unresolved · 1

CSV import fails with 'Unsupported file encoding' · Bug
NeutralOpenSep 17

02Recent conversations

CSV import fails with 'Unsupported file encoding' · Bug
NeutralOpenSep 17
App crash after phone update · Bug
NegativeSolvedSep 16
How do we verify webhook signatures? · Bug
NeutralClosedSep 7
Report totals don't match export · Bug
NeutralClosedSep 6
API cursor pagination question · Question
NeutralSolvedSep 2
MFA code always invalid · Bug
NegativeSolvedAug 25
Bulk edit records · Feature request
PositiveSolvedAug 24
MFA code always invalid · Bug
NegativeClosedAug 12
Invite email missing · General feedback
NegativeSolvedAug 7
Pages loading slowly · Performance
NegativeClosedAug 7
Invite email missing · General feedback
NegativeSolvedJul 24
API cursor pagination question · Question
NeutralClosedJul 23
Offline mode for mobile · Feature request
NeutralClosedJul 17
Salesforce integration failing · Bug
NeutralClosedJul 7
Pages loading slowly · Performance
NegativeSolvedJul 3

03Feature requests · 4

Bulk edit records · Feature request
PositiveSolvedAug 24
Offline mode for mobile · Feature request
NeutralClosedJul 17
Bulk edit records · Feature request
NeutralClosedJun 4
Jira integration · Integration request
NeutralSolvedMay 29