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Vertex Robotics · Customer Ops OS

Customers / C-0030

Vertex Robotics

Free planSaaS

Conversations: 7
Unresolved: 0
Avg. resolution: 55m
Negative: 14%
Escalations: 0
Support time: 6h 28m

01Unresolved · 0

Nothing unresolved.

02Recent conversations

Jira integration · Integration request
PositiveSolvedSep 2
Didn't get the reset password email · Bug
NegativeClosedJul 13
Didn't get the reset password email · General feedback
NeutralClosedJul 7
How to export all our data? · Question
NeutralSolvedJun 15
Zapier integration question · Question

03Feature requests · 1

Jira integration · Integration request
PositiveSolvedSep 2

Monthly volume and negative share

2026-052 · 0%
2026-062 · 0%
2026-072 · 50%
2026-091 · 0%

Red: conversations classified as negative.

Repeated problems

Didn't get the reset password email2× · Jul 13

Escalations · 0

No escalation requests.

Customer since Dec 11, 2025.

Neutral

Solved

Jun 13

Need a copy of our invoice · Question

NeutralClosedMay 26

Onboarding help · Question

NeutralClosedMay 21