Customers / C-0029

Granite Capital

Enterprise planSaaS· $21,980/month (provided customer metadata)

Conversations: 64
Unresolved: 3
Avg. resolution: 2h 49m
Negative: 45%
Escalations: 10
Support time: 172h 15m

01Unresolved · 3

Users bounced back to login page after SSO · Bug
NegativeOpenSep 17
CSV import fails with 'Unsupported file encoding' · Bug
NegativeOpenSep 17
App crash after phone update · Bug
NegativeOpenSep 17

02Recent conversations

Users bounced back to login page after SSO · Bug
NegativeOpenSep 17
CSV import fails with 'Unsupported file encoding' · Bug
NegativeOpenSep 17
App crash after phone update · Bug
NegativeOpenSep 17
CSV import fails with 'Unsupported file encoding' · Bug
NegativeSolvedSep 16
Salesforce integration failing · Bug
NegativeSolvedSep 14
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 14
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 12
Invite email missing · General feedback
NeutralClosedSep 12
Bulk edit records · Feature request
NeutralSolvedSep 11
App crash after phone update · Bug
NegativeSolvedSep 11
Users bounced back to login page after SSO · Bug
NegativeSolvedSep 11
Confused about the new seat-based pricing · Pricing
NeutralClosedSep 8
Zapier integration question · General feedback
NeutralSolvedAug 28
Salesforce integration failing · Bug
NeutralSolvedAug 27
Search results missing · Bug
NeutralClosedAug 21

03Feature requests · 6

Bulk edit records · Feature request
NeutralSolvedSep 11
Custom roles · Feature request
PositiveClosedJul 30
Timeline view · Feature request
PositiveClosedJun 25
Audit log export · Feature request
NeutralClosedJun 23
Bulk edit records · Feature request
NeutralClosedJun 9
Custom report builder · Feature request
PositiveClosedJun 7