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Customers / C-0015

Tundra Studios

Pro planManufacturing· $930/month (provided customer metadata)

Conversations: 12
Unresolved: 1
Avg. resolution: 1h 19m
Negative: 8%
Escalations: 0
Support time: 14h 30m

01Unresolved · 1

Seat limit reached · General feedback
NeutralPendingJun 16

02Recent conversations

Seat limit reached · Question
NeutralSolvedAug 29
Zapier integration question · General feedback
NeutralClosedAug 28
Email notifications delayed by hours · Performance
NegativeClosedAug 4
How do we verify webhook signatures? · Usability
NeutralClosedJul 22
How do we verify webhook signatures? · Usability
NeutralClosedJul 15
Custom roles · Feature request
PositiveSolvedJul 15
Didn't get the reset password email · General feedback
NeutralClosedJul 3
Custom roles · Feature request
NeutralClosedJun 17
Seat limit reached · General feedback
NeutralPendingJun 16
What are the API rate limits? · Bug
NeutralClosedJun 7
Need a copy of our invoice · Question
NeutralClosedMay 29
What are the API rate limits? · Bug
NeutralClosedMay 21

03Feature requests · 2

Custom roles · Feature request
PositiveSolvedJul 15
Custom roles · Feature request
NeutralClosedJun 17

Monthly volume and negative share

2026-052 · 0%
2026-063 · 0%
2026-074 · 0%
2026-083 · 33%

Red: conversations classified as negative.

Repeated problems

How do we verify webhook signatures?2× · Jul 22
What are the API rate limits?2× · Jun 7
Seat limit reached2× · Aug 29
Custom roles2× · Jul 15

Escalations · 0

No escalation requests.

Customer since Jul 2, 2025.