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Customers / C-0013

Vantage Security

Starter planLogistics· $140/month (provided customer metadata)

Conversations: 6
Unresolved: 1
Avg. resolution: 1h 38m
Negative: 33%
Escalations: 0
Support time: 8h 12m

01Unresolved · 1

MFA code always invalid · Bug
NeutralPendingSep 17

02Recent conversations

MFA code always invalid · Bug
NeutralPendingSep 17
Custom report builder · Feature request
NeutralSolvedSep 3
Logged out while working · General feedback
NegativeClosedSep 1
Invite email missing · General feedback
NeutralClosedAug 11
Audit log export · Feature request
NeutralSolvedJul 21
Custom roles · Question
NegativeClosedJul 8

03Feature requests · 2

Custom report builder · Feature request
NeutralSolvedSep 3
Audit log export · Feature request
NeutralSolvedJul 21

Monthly volume and negative share

2026-072 · 50%
2026-081 · 0%
2026-093 · 33%

Red: conversations classified as negative.

Repeated problems

No repeated problems.

Escalations · 0

No escalation requests.

Customer since Feb 2, 2026.